Returns & Exchanges
At Kentucky Ballistics, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked.
- 3.Pack and Ship
Securely pack your items in the original packaging if possible, attach the shipping label, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.